Our policy lasts 30 days for selected retail items. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. If the Item is received defective or damaged, we will replace it.
* We cannot guarantee cancellation of the order, once a buying order is completed by the buyer.
* Customer Shipping Address Responsibility Policy: We understand that “typos” do happen from time to time (especially if you are shopping with a mobile phone). In the event that a customer enters the wrong shipping information and a package is returned to us, the customer is responsible for additional shipping charges to have the item/order re-shipped to the new/correct shipping address. Tajir Store cannot accept responsibility for wrong shipping information entered during customer checkout. Please double-check your shipping address before you submit your order. We want to make sure that you get your package safe and sound to your front door.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. If your item is damaged, please send us and we will fix it.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this, and you still have not received your refund yet, please contact us.
Sale items (if applicable)
only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
*Full Refund is applicable if the item is not delivered by 60 days from the order date.
To return your product, please contact us for shipping details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.